Data Deletion Instructions
Last updated: October 16, 2026
This page describes how to revoke Sellevry’s access to Facebook Pages and Instagram professional accounts, and how to request deletion of the data processed through Sellevry’s Facebook and Instagram integration. Which data this includes is set out in section 4 of our Privacy Policy.
1. Revoking access
A business that has connected its Page or account to Sellevry can revoke access at any time, in either of the following ways:
- In Sellevry: go to Admin → Social Accounts and select Disconnect for the Page or account. Sellevry deletes the related access tokens immediately and stops receiving its messages.
- In Facebook: go to Settings & privacy → Settings → Business integrations, select Sellevry and choose Remove. The access tokens held by Sellevry become invalid immediately and can no longer be used. An Instagram account connected through a Facebook Page is revoked together with that Page.
2. Requesting deletion of data
To request deletion of the messages, sender information, posts, comments and advertising spend data processed for a business, submit a request through our contact form. Please include:
- the name of the business;
- the Facebook Pages and Instagram accounts concerned; and
- the email address associated with the business’s Sellevry account.
We will verify the request, complete the deletion within 30 days, and confirm completion by email.
3. Requests from individuals
If you sent a message to a business that uses Sellevry, that business controls your messages, and we recommend contacting it directly. Alternatively, you can submit a request through our contact form, stating the name of the Facebook Page or Instagram account you contacted and the name or username you used. We will forward your request to the business and assist it in fulfilling it, and we will confirm to you by email once this has been done.
4. Contact
Sellevry, [registered address]. Questions about these instructions can be submitted through our contact form.